ITCare Hosting Pricing for YMCA WS's
YMCA Website Services distribution - former Open Y
ITCare offers flexible pricing solutions that cater to different needs based on the scale of your website and the frequency of payment. Below are the two main pricing options:
Open Y websites
Standard Plan
Annual Agreement
$283 per month ($3,400 per year)
Maximum of 5% price increase annually
10h/month of included security maintenance
High-Traffic Plan
Annual Agreement
$420 per month ($4,725 per year)
Maximum of 5% price increase annually
10h/month of included security maintenance
Virtual Y websites
Standard Plan
Annual Agreement
$175 per month ($2,098 per year)
Maximum of 5% price increase annually
10h/month of included security maintenance
High-Traffic Plan
Annual Agreement
$283 per month ($3,400 per year)
Maximum of 5% price increase annually
10h/month of included security maintenance
Contract terms and payment conditions
Contract Duration: The agreement is established on an annual basis and will automatically renew each year unless terminated by either party.
Price Adjustment: An annual price increase of no more than 5% is permitted.
Payment Terms: Payment is required in advance, either quarterly or annually.
Cancellation Policy: A 90-day written notice is required for contract termination.
Benefits
- 99.6% uptime SLA on production
- 2x-capacity DigitalOcean infrastructure with daily automated backups
- Dedicated PM + Tech Lead on your account
- Priority bug fixes & issue investigation
- Feature integration support (Activity Finder, Schedules, Membership Builder, Layout Builder, Accessibility, CRM & 3rd-party tools)
- Monthly burned-hours reporting
Terms
- Billed quarterly alongside your hosting invoice
- Rate increases capped at 5% per year
- Unused hours don't roll over to the next year
- Overage / custom dev work billed at $65/hr blended rate, 1-hour minimum per ticket
- Auto-renews annually, 90-day written notice to cancel